#2- Increase availability and access to health services. (Hours, transportation, affordability, mobile services, online services, etc.
Themes and strategies identified through public engagement. Existing Initiative Agency Link to Program
Advocate for extend health coverage for new Canadians
TR Leger Immigrant Services has been assisting newcomers to Eastern Ontario since August 2008. TRLIS is a part of the Upper Canada District School Board and operates under the TR Leger School. TRLIS is funded by Immigration, Refugees and Citizenship Canada, and is dedicated to serving Permanent Residents, Live-in-Caregivers and Convention Refugees with settlement and immigration needs. Immigrants and Newcomers to Canada are welcome to visit our center in order to: TR Leger newcomer services / Immigrants Services https://www.trlimmigrantservices.ca/
The Newcomer Employment & Welcome Services (NEWS) goal is to attract, integrate, employ, settle and retain immigrants in Cornwall and the area. This will be accomplished through the provision of efficient, effective, empathetic and bilingual employment & settlement services. NEWS will work with various community partners to ensure the successful integration of newcomers. Newcomer Employment & Welcome Services https://news-csna.ca/
SVCHC Executive Director is on the Alliance working group, which is working with the ministry of health towards the removal of the 3-month waiting period for health care services for refugees. SVCHC also has a small amount of funding to cover non-insured Canadians’ medical fees. SVCHC https://www.seawayvalleychc.ca
Develop programs through social services for essential medical care for those unable to work.
If you are receiving Ontario Works, you and your family may be eligible for certain health-related benefits. Ontario Works https://www.mcss.gov.on.ca
ODSP income support helps people with disabilities who are in financial need pay for living expenses like food and housing. It also provides health benefits like drug coverage and vision care Ontario Disability Support Program (ODSP) https://www.mcss.gov.on.ca
Evaluate the feasibility of offering online and phone services such as telemedicine, e-Counselling, video consultation, services by text or social media, and online support groups.
In partnership with other community agencies, we offer a free walk-in (Now virtual) clinic on Thursdays from 1 to 8pm. Also, our agency is open that same night to see clients not part of the walk-in services. Inspire Community Support
BounceBack® is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. CMHA https://bouncebackontario.ca/
Commissioned by over 250 organisations globally, we’re an online service providing access to millions with anxiety, depression and other common mental health issues. Big White Wall https://togetherall.com/en-ca/
Équipe psycho-sociale: Modalités de services offerts: En personne/virtuel/téléphone/texto. SERVICES DE CONSULTATION ET D’ÉVALUATION EN TÉLÉSANTÉ MENTALE:Ce service est offert pour les clients et le personnel clinique de l’Équipe psycho-sociale. Ce service est aussi accessible aux partenaires communautaires. Une réservation doit être faite au préalable avec notre gestionnaire de bureau au 613-938-7112. Le service est aussi offert virtuellement Équipe psycho-sociale https://equipepsychosociale.com/services-cliniques/services/
SVCHC offers support via telephone, face-to-face (office or home visit), or e-visit (OTN). SVCHC https://seawayvalleychc.ca
Services offered virtually or by phone/text. CMHA-CE provides supportive services free of charge; telemedicine clinics are available to CMHA clients, support groups are at no charge. CMHA https://cmha-east.on.ca/index.php/en/
Due to the Covid pandemic, many health and mental health providers have had to turn to virtually offering their services. This varies. The Social Development COuncil has created a community resource list that also include health support services, hospitals, clinics and home care. Please contact local providers to inquire about their ability to provide their services virtually. Community Resource List www.cornwall.ca/resources
Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter. Telehealth Ontario https://www.ontario.ca/page/get-medical-advice-telehealth-ontario
With BounceBack®, adults and youth 15+ can learn skills through online videos and telephone coaching to help manage symptoms of mild to moderate depression and anxiety. The program is free to people in Ontario and available in multiple languages. Ontario Telemedicine Network https://otn.ca/patients/bounceback/
Tia Health offers online doctor appointments with a network of family doctors, specialists, dieticians, naturopaths, counselors, nurse practitioners, ophthalmologists, physiotherapists, and more. TIA Health https://tiahealth.com/
We promote Kids Help Phone and PLEO a lot throughout our schools. Additionally, we have had PD for administrators around the Bounce Back and Big White Wall programs. CDSBEO https://www.cdsbeo.on.ca/
Explore mobile services and home visits to provide better accessibility in rural communities.
Through the Community Paramedic Program, specially trained Paramedics of Cornwall SD&G Paramedic Services provide at-home care to select residents in the community, with a focus on seniors and patients living with chronic conditions. Community Paramedics use their training and assessment skills to monitor independence and overall health of residents and checking on things such as vitals and medication compliance for the goal of reducing hospital readmissions and transports to emergency departments. Cornwall SDG Paramedic Services https://www.cornwall.ca/en/live-here/paramedic.aspx#:
The Home Care Program provides in-home nursing care visits for clients who are referred by a physician with specific needs and for post-operative patients who require continued care when released from hospitals. Medical nursing treatments require a physician’s order. The nursing medical treatment provide a range of services from Intravenous therapy, wound management, palliative care, etc. Nursing visits per client can range from monthly to twice daily, according to the needs assessed. Akwesasne Home Care Home Support http://www.akwesasne.ca/
Carefor Health & Community Services offers a variety of Community Support Services to seniors living at home. Carefor Health & Community Services https://carefor.ca/services
Community Support Services offered transportation for seniors. CMHA Intensive Case Management offers home visits to clients of CMHA. CMHA https://www.cmha-east.on.ca/
SVCHC offers home visits and outreach services, such as Primary Care Outreach (PCO) for Seniors, to clients in our catchment area (SD&G). SVCHC https://www.seawayvalleychc.ca
L’Équipe provides Intensive Mental Health Home-Based Services. Services intensifs en milieu de vie: Ces services sont disponibles dans toutes les communautés et fournissent un traitement aux enfants et aux jeunes qui ont des besoins importants au niveau du comportement et/ou en santé mentale. . Ces services doivent être flexibles et adaptés aux besoins particuliers de l’enfant ou du jeune et sont surtout fournis à domicile. Ils sont utilisés pour favoriser le fonctionnement harmonieux de la famille, la gestion des crises, la réduction du besoin d’un placement à long terme hors du foyer. Équipe psycho-sociale https://equipepsychosociale.com
Train a volunteer base to assist with appointments and transportation
Transportation for seniors and disabled adults residing in the municipality of South Dundas is provided for medical appoints, Adult Day program, shopping trips, and social outings. Transportation is provided by trained volunteers using private vehicles or the agency owned van. (Currently suspended due to covid) J.W. MacIntosh Community Support Services https://jwmaccss.ca
Transportation is provided for medical appointments and treatments, shopping trips, Meals on Wheels Recreational outings and social activities. Transportation is provided by Volunteers and/or staff using private cars or agency owned vehicle. Persons with a physical disability and cannot travel in a conventional car can request service of a wheelchair equipped van allowing travel ease and comfort. Maxville Manor Outreach Services https://maxvillemanor.ca
We have suspended our Wheels of Hope service but will relaunch it, with revisions due to COVID-19, when it is safe to do so. Until then, we encourage clients to use their own personal network for travel if they can. Wheels of Hope – Cancer Society https://www.cancer.ca/en/
Our non-urgent transportation program offers flexible and affordable transportation to help individuals unable to access other means of transportation to local and out of town medical appointments. Carefor Health & Community Services https://carefor.ca/services
Community Support Services offered transportation for seniors CMHA https://www.cmha-east.on.ca
Work with local service providers to identify opportunities to ensure their services are more accessible such as flexible hours, free or affordable transportation, and more rural service offering.
Participation on the creation of OHT for our area will help to address this objective. CMHA https://www.cmha-east.on.ca/index.php/en/
SVCHC is opened on Tuesday and Thursday evenings to increase accessibility for appointments and programs. Our catchment area is SD&G. SVCHC also has free parking and provides bus tickets to our clients as needed. SVCHC https://www.seawayvalleychc.ca
Cornwall Transit Master Plan (2017) includes several program and policy changes to improve access to service and the overall system City of Cornwall https://www.cornwall.ca/en
L’Équipe is opened on Wednesday evening until 8 p.m. to ensure that our services accessible for working families. Équipe psycho-sociale https://equipepsychosociale.com
CMHA-CE may assist with the cost of transportation to attend on-site appointments (ie: bus tickets), Intensive Case Managers provide services in the community, including clients’ place of residence across Champlain East. Telemedicine clinics may be coordinated in clients’ homes via pcvc. CMHA https://www.cmha-east.on.ca/index.php/en/
By offering services (camps, community basketball team practices, art lessons, etc) within our various rural schools, families can often benefit from not having to travel as far. CDSBEO https://www.cdsbeo.on.ca/
We provide a free-walk counselling service for anyone struggling from 1-8pm on Thursdays. Our Developmental Services also include Case Managers and Behavioural Consultants travelling to people’s homes to provide services. Inspire Community Support