#2-Prevent the duplication of service
Themes and strategies identified through public engagement. Existing Initiative Agency Link to Program
Engage multiple community agencies to create a one stop shop with a diverse offering of services.
SVCHC is already a one-stop shop, hosting a variety of services within the building including dental suites (for the EOHU Healthy Smiles dental program), lawyer from Legal Aid, Pharmacist from Medical Arts. On staff, we have a multidisciplinary team including primary care providers, social worker, physiotherapist, lung health specialists, OTN facilitators, health promoters, etc. SVCHC https://www.seawayvalleychc.ca
CDSBEO partners with many community members and offers many services at our schools CDSBEO https://www.cdsbeo.on.ca/
our-schools/community-planning
-and-partnership
s/
CMHA working in collaboration with the Youth Wellness Hub to support youths. CMHA offers the Youth Group on Wednesday evenings out of the Starbright Resource Center for clients of CMHA. CMHA https://youthhubs.ca/en
/sites/eastern-champlain
/
SVCHC engages in care planning with the client, which often involves multiple agencies coordinating together; in building: dental, legal aid, dietitians, PT, pharmacist (interdisciplinary model), CCH & EOHU (smoking cessation), CAMH (OTN psych), etc. SVCHC https://seawayvalleychc.ca
/our-programs
/
In collaboration with the youth, caregivers, mental health service providers, members of the justice system, key individuals and other community-based services, the program facilitates the development of an individualized plan that will address the mental health needs of a young person at key intervention points in the judicial process. Laurencrest Youth Services www.laurencrest.com
Cornwall Community Hospital offers a multitude of mental health services Cornwall Community Hospital https://www.cornwallhospital.ca
/en/ourservice
s
The Eastern Champlain Youth Wellness Hub serves as a fully integrated one-stop-shop where youth between the ages of 12 and 25 can address their needs related to mental health, addiction, primary care, and other community and social services. Cornwall Youth Hub – Youth Wellness Club https://youthhubs.ca/en/
sites/eastern-champlain
/
Service Ontario offers Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address, Healthy Smiles Ontario, organ and tissue donor registration Service Ontario https://www.ontario.ca/
page/serviceontari
o
The Centre de santé communautaire de l’Estrie is committed to full accessibility of health services in French by relying on a community of attentive professionals dedicated to improving the health, well-being and quality of life of its clientele and the communities it serves. Services include: nutrition; cardiac rehabilitation; lung health; diabetes education program; community health; mental health; physical health; aging at home; low back pain pilot.” Centre de santé communautaire de l’Estrie https://www.cscestrie.on.ca/en/
Carefor is a local charitable non-profit home health care and community support service organization. We offer a wide range of programs and services, supporting clients of all ages—and their caregivers too. Carefor Health and Community Services carefor.ca
EOHU offers classes and clinics in areas such as prenatal, feeding your baby, food handler certification and more Eastern Ontario Health Unit https://eohu.ca/en
The Akwesasne Community Health program provides a wide range of public health services to the Community of Akwesasne. Services include: infection prevention and control, environmental health, maternal child health, diabetes prevention, diabetes management, smoking cessation, falls prevention education, communicable disease services, and vaccine preventable disease services. The Community Health program works with a variety of partners in order to help create healthier future generations. The Akwesasne Community Health Program http://www.akwesasne.ca/
health/community-health
/
Health centre focused on family and community health. Kanonhkwat’sheri:io Health Facility http://www.akwesasne.ca/
contact-us/medical-clinics
/
This service assists the community by providing resources to help with: Medical, Physical, Addiction/Mental Health, Prevention and Traditional Medicines options. Akwesasne Holistic Health and Wellness Program http://www.akwesasne.ca/
health/wholistic-health-and-wellness
/
Made up of a core group of primary agencies representing social services, mental health, police/justice, victim services, hospital, school boards, child protection services, probation/parole, health services, etc. Ad-hoc agencies are called upon on a case by case basis to provide additional support to the primary agencies at the table when required. The Situation Table isn’t a physical community hub; however, the Situation Table is a diverse gathering of human service professionals trained to collaborate in a weekly process of risk detection, disciplined information-sharing and rapid intervention. The Cornwall Stormont Dundas Glengarry Situation Table https://drive.google.com/file/
d/1juS4jmxPMCWvk33t7
-5EeRRGgKzamzhk/vi
ew
Co-location at CCH – Seven services are now under one roof: Addiction Services, Assertive Community Treatment Team, Adult Counselling Treatment Services, Children’s Mental Health, Mental Health Crisis Team, Psychogeriatric Services and Community Withdrawal Management Services. Community Addiction and Mental Health Services https://www.cornwallhospital.ca
/en/ChildrenMentalHealt
h
A highly confidential environment, Koala Place provides children, youth and the non-offending family members a safe and neutral setting to disclose their stories. Partner organizations such as Police Services, Child Protection Services, Medical Services, Mental Health Professionals, Health Services, Prosecution and Victim Services, collaborate to provide expert, integrated and wrap-around services to victims or witnesses of physical abuse, sexual abuse or maltreatment. This one-stop child-focused facility is available to our three Police Services, Child Protection Services and Victim Services 24 hours a day/7 days a week Koala Place https://www.koalaplace.ca/
Food bank, community services, child and family services are housed here, drop in centre for services. This limits duplication as referrals are made for families living in that district. One stop HUB and services are mobile. On the Island – Ontario – in the process of taking over a building to do a community Hub for families- it will be similar to the one in Snye. Duplication of services are limited as referrals are made for families who live in that district and services are provided in the district as well. One stop HUB. All services are mobile as well. Akwesasne Community Hub in Snye Website coming soon.
Centre 105 is a social service agency of the Anglican Diocese of Ottawa, located in the hall of Trinity Anglican Church, Cornwall. It serves a hot nourishing breakfast and provides social recreation and activities as well as counselling and referrals to other service providers. Centre 105 https://www.centre105.ca/
The Akwesasne Community Health program provides a wide range of public health services to the Community of Akwesasne. Services include: infection prevention and control, environmental health, maternal child health, diabetes prevention, diabetes management, smoking cessation, falls prevention education, communicable disease services, and vaccine preventable disease services. The Community Health program works with a variety of partners in order to help create healthier future generations. The Akwesasne Community Health Program http://www.akwesasne.ca/
health/community-health
/
Health centre focused on family and community health. Kanonhkwat’sheri:io Health Facility http://www.akwesasne.ca
/contact-us/medical-clinics
/
Inspire Community Support Services is a multi-service, non-profit, accredited organization providing a range of support and services to children, youth, adults and families in the city of Cornwall and the counties of Stormont, Dundas and Glengarry. Inspire Community Support Services http://www.css-sdg.ca/
Limit duplication of services and support more community partnerships with a cohesive communication strategy that encourages better links between programs and services.
We offer several programs through our Community Use of Schools program CDSBEO https://www.cdsbeo.on.ca/
our-schools/community-use-of-schools
/
CMHA has partnerships with the Cornwall Community Police through our Court Diversion, Court Support as well we sit on the Situation Table. CMHA is part of the Suicide Prevention Coalition – Champlain East working with many community partners and all 4 district school boards. Our referral process allows individuals and family members to self refer while our referral form allows community agencies/partners to make referrals. Active participation on the creation of Ontario Health Teams (OHT) for the Cornwall and Area OHT and Upper Canada OHT. CMHA https://cmha-east.on.ca/index.php/en/
SVCHC engages in care planning with the client, which often involves multiple agencies coordinating together; in building: dental, legal aid, dietitians, PT, pharmacist (interdisciplinary model), CCH & EOHU (smoking cessation), CAMH (OTN psych), etc. SVCHC https://seawayvalleychc.ca/our-programs/
The Koala Place and it’s partnership among local community agencies and organizations brings together all professionals involved in child abuse cases for clients to be supported by a team of professionals from various disciplines. Koala Place http://www.koalaplace.ca/
english/what-we-do/what-we-do.htm
l
Laurencrest residential and community programs have links with many community partners to provide adequate service for clients and their families. Laurencrest Youth Services https://laurencrest.com/
our-programs/residential-programs
/
Cornwall Community Hospital offers a multitude of mental health services. Cornwall Community Hospital https://www.cornwallhospital.ca
/en/ourservicess
Regional Strategy for Mental Health Promotion and Substance Use Prevention:
Member organizations on this committee have resolved to strategically align mental health promotion and substance use prevention initiatives with evidence-based practices. (Also note that one element of the strategy is around alignment with best practices and capacity building. This means a coordinated approach of cross-sector alignment to help ensure messaging and language that is common, accurate, inclusive, person-centered and productive.)
Regional Strategy for Mental Health Promotion and Substance Use Prevention https://eohu.ca/en
L’équipe is a mental health core service provider and has partnerships with other collaborative agencies. We sit at numerous tables such as: The situation table Advisory Committee and working committee, The Suicide Prevention Coalition Advisory committee and working groups, The Youth Wellness Hub Operations Committee and Clinical Staff Committee, Groupe de travail francophone : Les enfants avant tout, Comité consulatif pour les services de santé mentale francophone, Comité consultatif communautaire pour les services de santé mentale/Mental Health Advisory Committe Équipe psycho-sociale https://equipepsychosociale.com/
services-cliniques/partenaires
/
TCLC is very involved in Employment Ontario service coordination and Literacy Service Planning. Tri-County Literacy https://tricountyliteracycouncil.wordpress.com/
Work to promote and keep 211 updated so that we may use it to refer clients to the proper services 211 https://211ontario.ca/
CANAA is also a great resource as many community organizations sit on this committee and meet on a frequent basis. Community updates are shared with the CANAA membership so we are kept updated as to new programs and services in our community. The Community Action Network Against Abuse (CANAA) https://www.facebook.com/
CANAA-66292155051422
7
Made up of a core group of primary agencies representing social services, mental health, police/justice, victim services, hospital, school boards, child protection services, probation/parole, health services, etc. Ad-hoc agencies are called upon on a case by case basis to provide additional support to the primary agencies at the table when required. The Situation Table isn’t a physical community hub; however, the Situation Table is a diverse gathering of human service professionals trained to collaborate in a weekly process of risk detection, disciplined information-sharing and rapid intervention. The Cornwall Stormont Dundas Glengarry Situation Table https://drive.google.com/file/d/
1juS4jmxPMCWvk33t7-5
EeRRGgKzamzhk/vi
ew
Caredove – referral system for seniors services Caredove https://www.caredove.com/ocsa
Provide system navigation services that includes better triage and referral that will ensure individuals are accessing the right services.
Most every year, we offer a Community Partner Day, bringing together many of our community partners (Kids Help Phone, Health Units, Child/Youth Mental Health services, hospitals, family health teams, Big Brothers Big Sisters, YouthNet, CMHA, etc.) along with our Student Support Workers from our schools to spend time getting to know each other better and working on “case studies” together CDSBEO https://www.cdsbeo.on.ca/
SVCHC engages in care planning with the client, which often involves multiple agencies coordinating together; Bridges team, Cornwall Situation Table SVCHC https://www.seawayvalleyechc.ca
CMHA intake guides community members to the appropriate services in the community. CMHA https://cmha-east.on.ca/index.php/en/
Community Resource List developed by the Social Development Council of Cornwall and Area Social Development Council of Cornwall and Area www.cornwall.ca/resources
Cornwall Community Hospital includes instructions for before coming to the hospital, parking, and accessibility to speed up the triage process by knowing this information in advance. Also, Information and referral for services, coordinates referrals for infant and mental health pathway. Cornwall Community Hospital www.cornwallhospital.ca
Caredove – referral system for seniors services Caredove https://www.caredove.com/ocsa
The Linking Hands Resource Guide was developed in an attempt to insure residents have access to information about available services and resources in the area. This guide is updated annually. If you notice any information that is incorrect or mission, please contact us and we will update as soon as possible. Linking Hands https://hol.community/outreach-programs/
211 provides available services to those who are unsure where to turn for their needs 211 211.ca
TCLC uses First Stop Assessment that refers persons to any identified need/service. Tri-County Literacy https://tricountyliteracycouncil.wordpress.com/
Intersection Program provides system navigation. Intersections is an early intervention model. It connects children and youth who have had initial contact with the police to services and supports to address mental illness, substance use issues, and developmental delays contributing to their involvement with the justice system. Laurencrest https://laurencrest.com
Integrated Care (previously known as Health Links) is an approach that improves the quality of care and the health care experience for those who use the health system the most. Patients with multiple chronic conditions can have one coordinated care plan, and a care coordinator working with them to better coordinate their care. Regional Integrated Care https://www.champlainhealthline.ca
/libraryContent.aspx?id=2226
4
For political, social and economic reasons, MCCSS commissions each region to establish local planning tables. Based on a collaborative model, the Community Service Planning Table of S.D. & G. is comprised of a group of community minded stakeholders committed to assessing needs, setting priorities, and allocating resources to support services to individuals with developmental challenges in our community. Members of the Community Service Planning Table are all committed to the Principles of Services as outlined in this document. It is believed that forming partnerships throughout the community will close gaps and enhance the quality of service delivery to individuals within our community by reducing service duplication and maximizing support services and program opportunities. Upon evaluation, the committee may recognize or identify areas of improvement within the system and thus address those issues with MCCSS. The committee will identify and develop strategic plans to meet the needs of individuals and groups in our community and to align with the Regional System Service Plan. Community Services Planning Table https://drive.google.com/file/d/1juS4jmxPMCWvk33t7-5EeRRGgKzamzhk/view
Partnership between the SDG OPP detachment, the Cornwall Community Hospital, and the United Counties of Stormont Dundas and Glengarry Mobile crisis response team (MCRT) https://www.standard-freeholder.com/news/local-news/opp-sdg-and-cornwall-hospital-launch-crisis-response-team
Partnership between the Cornwall Police Service and the Cornwall Community Hospital. Vulnerable Sector Mobile Acute Response Team (VSMART) https://www.cornwallnewswatch.com/tag/vulnerable-sector-mobile-acute-response-team/
Champlain LHIN Resource Page Champlain LHIN http://www.champlainlhin.on.ca/
Resources/Links.asp
x
Search system to direct you on where to access care in your community. Simply search by area, age, and type of services required to find child and youth mental health services in your community. Children’s Mental Health Ontario https://cmho.org/findhelp/
Provides free and confidential health services information and referral for people experiencing problems with alcohol and drugs, mental illness or gambling * helpline available ConnexOntario https://www.connexontario.ca/en-ca/
Helping caregivers navigate the health system and connect with local support Embrace Caregivers https://embracecaregivers.com/en/
System Navigator here at the Community Addiction & Mental Health Services Gaetanne Pelletier, Cornwall, ON K6H 4M3 Cornwall Community Hospital Gaetanne.Mondoux@CORNWALLHOSPITAL.CA
Probation offers one-on-one counselling to offenders under our care with a registered counsellor, upon referral from the Probation Officer. They meet with the clients in the office. Probation and Parole Services – Ministry of the Solicitor General https://www.mcscs.jus.gov.on.ca/english/
corr_serv/comm_corr/loc_of_off/CS_pandp_office.htm
l
National Referral Directory is a resource to connect victims and survivors to emergency, transitional, and long-term services in communities across Canada. The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public. The Canadian Human Trafficking Hotline https://www.canadianhumantraffickinghotline.ca/
This is a Health Canada supported initiative created by physicians. The phone line intends to provide support for people that are using alone and at risk for overdose. People can call the number 1-888-688-6677 and will be connected with a PEER with lived experience. They will need to provide their date of birth, first 2 initials of their first and last name (to create a record) and an address for their location. They will also decide if they want the PEER to call the local EMS or if they have the number of a local person (who could resuscitate them if needed) that they want called should they become unresponsive during the call. The PEER will then stay on the line with them for approx. 30 minutes. They check in with them ongoing and if at any point during the call the caller becomes unresponsive they activate the plan. Here is the link with more information. National overdose response service (NORS) – a national phone line was recently created aimed at preventing overdose death. https://www.nors.ca/about
Find mental health support for children and youth under the age of 18. Ontario.ca https://www.ontario.ca/page/
mental-health-services-children-and-yout
h
Provides caregivers with a one-stop resource for information and support. Whether you are looking for respite care in your area, a support group, information about financial supports available to caregivers, as well as help navigating the health and social service systems, the helpline is here to connect you to the resources you need. The Ontario Caregiver Helpline https://ontariocaregiver.ca
/find-support/helpline
/
A free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Telehealth Ontario https://www.ontario.ca/page/
get-medical-advice-telehealth-ontari
o